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Newsletter Popup Not working in both Desk top and Mobile site

This topic has 6 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

  • Avatar: Steven Tay
    Steven Tay
    Participant
    March 5, 2023 at 05:59

    Hi,

    Good day to you.

    I have followed all the necessary setting for my Newsletter Pop-up but it does not seem to be working even I have cleared my Cache in both Desktop and Mobile.

    Can you please help to guide me to get the Newsletter Pop-up to work both on Destop and Mobile site?

    Kindly refer to Private content area.

    Thank you very much.

    Steven Tay

    Please, contact administrator
    for this information.
    #348890 Copied Theme version: 5.0.4 WooCommerce version: 7.4.1
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2023 at 10:13

    Hello, Steven Tay,

    We would like to request that the Newsletter element from the bottom panel in Header Builder ( https://prnt.sc/afcDMCtRRPMz ) be added into the header content.
    Please check now.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #348908 Copied
    Avatar: Steven Tay
    Steven Tay
    Participant
    March 5, 2023 at 11:30

    Hi Rose,

    Thank you very much for your reply.

    Yes, I saw it. Really appreciate your help as always.

    Many thanks again Rose.

    Steven Tay

    #348928 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2023 at 14:07

    Hello, Steven Tay,

    You are always welcome!

    To show appreciation to our development team, please consider rating our theme.
    We value your feedback and it motivates us to continue creating high-quality products – https://themeforest.net/downloads

    Thank you for your support!

    Kind Regards,
    8theme team

    #348941 Copied
    Avatar: Steven Tay
    Steven Tay
    Participant
    March 6, 2023 at 15:38

    Hi Rose,

    I have already posted my reviews not long ago.

    If there is a 10 Stars option, I would click 10 Stars!

    Please refer to Private content area.

    Thank you very much.

    With utmost appreciation and many thanks agan for your and 8 Theme excellent support.

    Steven Tay

    Please contact administrator
    for this information.
    #349065 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2023 at 16:46

    Dear Steven Tay,

    Thank you so much for being our customer! Glad to provide support for such a grateful buyer 🙂

    Kind Regards,
    8theme team

    #349084 Copied

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The issue related to '‘Newsletter Popup Not working in both Desk top and Mobile site’' has been successfully resolved, and the topic is now closed for further responses

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