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Newsletter Popup: Postgrid in static blocks doesn’t work

This topic has 10 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Stefan

Stefan

Participant

February 17, 2023 at 14:52

Hello!

The headline already declared my problem. I want to implement a postgrid within static blocks which runs in newsletter popup.
I work with Visual Composer (wpBakery) where your widgets (e.g. Blog/Chess) works fine within the newsletter popup. But I doesn’t need the posts in a list. I want to show them side by side in a small grid of 2 slots.
After tests in other projects with the same configuration (WP, xStore, VC/wpb) I figured out it doesn’t work anywhere. The problem Maybe you can help me with this problem. I hope I did something wrong and it works afters a few finger snaps.

Thanks in advance
Stefan

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for this information.

#347322 Copied Theme version: 9.0.4

9 Answers

Rose Tyler

Support staff

February 17, 2023 at 15:45

Hello, Stefan,

Please check the screenshot in the private Content area.

In order to better understand your problem and the desired result, please provide a more detailed description. Additionally, if possible, please provide temporary wp-admin admin access.

Thank you for your cooperation.

Kind Regards,
8theme team

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#347330 Copied

Stefan

Participant

February 20, 2023 at 13:59

Hey Rose! Please, sorry for my bad explantation! The issue is just a bit confusing.

Yes, I did check the screenshot. But I get this result out of WPBaker items like wpb-columns, wpb-buttons and wpb-texts within a static block.
BUT WITHOUT a wpb-postgrid(!) within this static block.
The postgrid just works in static block. But it doesn’t works together in customizer > Header Builder > Newsletter >> “Use Static Block”

The wpb-8theme-modul Chess/list works fine. Also in Newsletter!!

Because I bought XStore many times, I tested the same configuration within an other website and I get the same result. I’ll make two screenshots to better visualize the problem … I’ll reproduce and show this on another website, if this is okay.

#347522 Copied

Stefan

Participant

February 20, 2023 at 14:45

Hi Rose,

here the screenshots (within hidden area).

I hope they say more than my limited english knowledge.

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for this information.

#347533 Copied

Andrew Mitchell

Support staff

February 20, 2023 at 17:58

Hello,

Please provide us with the admin panel and FTP access so that we can investigate and check for any additional issues.

Thank you and kind regards,

#347555 Copied

Stefan

Participant

February 21, 2023 at 12:55

Hi Andrew,

see my my credentials inside the private content area.

Thank you!

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for this information.

#347641 Copied

Andrew Mitchell

Support staff

February 21, 2023 at 17:21

Hello Stefan,

The issue is that the post-grid scripts are not reinitializing after being loaded in the quick view. Without a working FTP access, we are unable to fix this.

Best Regards,
8Theme’s Team

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for this information.

#347677 Copied

Stefan

Participant

February 22, 2023 at 12:29

Sorry, my bad!

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for this information.

#347731 Copied

Andrew Mitchell

Support staff

February 22, 2023 at 17:23

Greetings,

We have resolved the issue by adding an option, “Preload Newsletter Content,” in the Header Builder > Newsletter section (as shown in the screenshot provided).
https://prnt.sc/5MYGNFoo-7HA

This fix will be included in the next theme update.

Best Regards,
8Theme’s Team

#347756 Copied

Stefan

Participant

February 22, 2023 at 17:29

Hi Andrew!

Thank you for your fast response! Nice to hear! I’m glad to improve Xstore … just a little bit. It’s a beautiful theme.

… and I’m also happy about the fix and the fact that this issue wasn’t my fault.

Thanks again. Good work, folks!
Cheers!

#347757 Copied
Tagged: newsletter popup, postgrid, static blocks, themes, woocommerce, wordpress
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Newsletter Popup: Postgrid in static blocks doesn’t work

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