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Newsletter Promo popup - by maccandy - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

  • Avatar: maccandy
    maccandy
    Participant
    December 13, 2016 at 17:48

    hi,

    i just activated the newsletter popup, but it never pops up, why? it only appears when clicking the link in the top bar.

    thx
    maccandy

    Please, contact administrator
    for this information.
    #148920 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 14, 2016 at 19:22

    Hello,

    Have you edited theme files?
    May we reupload the theme?

    Best regards,
    Jack Richardson.

    #149101 Copied
    Avatar: maccandy
    maccandy
    Participant
    December 18, 2016 at 22:52

    hello,

    i’m using a child theme with little changes, but no changes for the popup. just updating/reuploading the theme, but nothing changed. the popup still doesn’t appear 🙁

    best regards
    maccandy

    #149415 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 21:05

    Hello,

    Please provide correct FTP credentials.

    Best regards,
    Jack Richardson.

    #149827 Copied
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