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Niche Market Theme – Several meu and theme compatibility issues.

This topic has 5 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Erupt Media

Erupt Media

Participant

October 6, 2022 at 04:06

1 • Secondary mega menu does not display like the demo, it’s jumbled together and/or missing element settings. Similar issue with the entire footer block – once I view the static block they work, but then revert back randomly (or as far as we can tell).
2 • Account login/sign-up changed from off-canvas to drop-down, but now the register hover does not change the input fields.
3 • Hompage does not load only the header and footer, leaving only white space in between, once Siteground Optimizer Java script options ‘Combine JavaScript Files’ and ‘Defer Render-blocking JavaScript’ are enabled. Is disabling them the only way to get the theme to render/ is there a fix where we can enable them and have it work?
4 • Specific vendor page renders a 404 error, tried the Dokan troubleshoot for this to no avail.
5 • Cannot get the sticky header colors to match the main header, reverts to demo theme default for different elements.

Please, contact administrator
for this information.

#335881 Copied Theme version: 8.3.4 WooCommerce version: 6.9.4

4 Answers

Tony Rodriguez

Support staff

October 6, 2022 at 06:40

Hello, @Erupt Media,

1- I have checked your site mega menu and on our test site both appear the same there is no issue as you can see in this video: https://streamable.com/lxipzp please check back to your site after clearing the browser cache.

Regarding the Footer, I have checked the static block of the footer and then I check your site, both appear same and there is no issue please watch this video: https://streamable.com/9wxqak and check back to your site after clearing the browser cache.

2- The register button and input field work same as the login works there is no issue I have checked your site on incognito mode please watch this video: https://streamable.com/1dupr9

3- Actually, the siteground optimizer and the Combine JavaScript Files’ and ‘Defer Render-blocking JavaScript both are optimization option once they both enable at the same time both conflict and causes the issue so it is good to not use both at a time. You are using the siteground hosting but you can disable the siteground plugin and use the theme option so that you will never face any issues.

I hope you understand.

4- I have registered on your site with a dummy account to check your issue as you can see I am on the vendor dashboard and there is no 404 error it appears just fine check the image: https://postimg.cc/9rM3GGmz

5- Your issue is resolved now kindly check back to your site after clearing the browser cache to check the result and know how to fix it please watch this video: https://streamable.com/gr9wjz

Regards 8Themes Team.

#335890 Copied

Erupt Media

Participant

October 6, 2022 at 14:56

Most issues seemed to have been solved by disabling SG Optimizer, is there an alternative compatible optimizer plugin that would work?

1- Although your videos showed padding issue when compared to the demo, it works on our front end now. Issue Solved.
2- Issue Solved.
3- Issue Solved. Awaiting reply to see if there is an alternative option, clearing cache etc.
4- Not the vendor dashboard, the vendor store page Home>vendor lists>vendor>404. Issue not solved.
5- Issue Solved./

We really appreciate the almost instantaneous reply and fixes. Awesome job guys!

#335940 Copied

Tony Rodriguez

Support staff

October 7, 2022 at 06:47

Hello, @Erupt Media,

Actually, Yes the compatible plugin is WP Rocket you can use it for caching and optimizing the site. Check this article also: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

4- Your issue is resolved now kindly check back to your site after clearing the browser cache. Check the resulting image for a better reference: https://postimg.cc/R3MHhB6H

Regards 8Themes Team.

#335968 Copied

Erupt Media

Participant

October 7, 2022 at 19:06

Awesome, all issues are now resolved. Will check the WP Rocket plugin etc at a later time. Appreciated!

#336012 Copied
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