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Niche-Market02 Installed! But We Have Some Errors:

This topic has 12 replies, 4 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

srinath

Participant

January 14, 2021 at 17:31

hi,
I am getting error when installing demo.
ontact-forms not installed 🙁

mailchimp not installed 🙁

media not installed 🙁

menu not installed 🙁

I tried serval time but not success.
can you explain how to fix that.

#268450 Copied Theme version: 7.2.3

11 Answers

Olga Barlow

Support staff

January 14, 2021 at 18:08

Hello,

Could you, please, provide us with link to your site and temporary WP Dashboard access?
If you check the site do you see the missing menu, images, newsletter form?

Regards

#268460 Copied

erikhrast

Participant

January 15, 2021 at 11:26

I have the same errors when I try to install demo theme…

#268527 Copied

Rose Tyler

Support staff

January 15, 2021 at 13:42

Hello Erikhrast,

Submit a new topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Provide us with link to your site and temporary WP Dashboard access via Private Content area – https://prnt.sc/woknhw

Regards

#268555 Copied

srinath

Participant

January 15, 2021 at 13:48

Hi,
Can you look on that

Please contact administrator
for this information.

#268559 Copied

Olga Barlow

Support staff

January 15, 2021 at 18:07

Hello @srinath,

Provide us with FTP access to your site. You installed out of date version of the XStore core plugin and this is the reason of the issue. We can’t update it via Dashboard because of file permissions https://prnt.sc/wpi3yx So, we need FTP to proceed.

Regards

#268622 Copied

Olga Barlow

Support staff

January 15, 2021 at 18:08

P.S. or change permissions for the plugins to Read and Write https://prnt.sc/wpicas instead of Read only.

Regards

#268623 Copied

srinath

Participant

January 16, 2021 at 03:20

done but still have issue

#268647 Copied

Rose Tyler

Support staff

January 16, 2021 at 10:38

Hello Srinath,

Please provide FTP access – FTP host, FTP user, FTP pass. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#268684 Copied

srinath

Participant

January 19, 2021 at 17:18

Hi,
here is sftp details,
can you check it.

Please contact administrator
for this information.

#269162 Copied

srinath

Participant

January 20, 2021 at 10:53

hi can you look on that

#269244 Copied

Olga Barlow

Support staff

January 20, 2021 at 19:55

Hello,

I installed the version and did not face issues https://prnt.sc/xb4nub
Check your site now.

Regards

#269356 Copied
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