No Access to Revolution Sliders (Plugin not activated)

This topic has 6 replies, 3 voices, and was last updated 9 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Daiyaan
    Daiyaan
    Participant
    March 12, 2024 at 13:05

    Hi
    Im trying to use Revolution Sliders with my XStore theme however it tells me I need to buy the plugin and enter the Activation Key.
    Please advise

    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 12, 2024 at 13:09

    Hello, @Daiyaan,

    Thank you so much for purchasing our theme and contacting our support center.

    Lisences for plugins are not required, please read these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    This is not only our practice but all the theme authors from ThemeForest.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Daiyaan
    Daiyaan
    Participant
    March 12, 2024 at 16:47

    Hello,

    I have read the two shared links however it doesnt solve my issue. the Revolution Slider plugin does not work for me, it is asking for an activation key.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2024 at 17:06

    Hello, @Daiyaan,

    We hope this message finds you well.

    We would like to inquire about the specific issue you are encountering. Could you please elaborate on what is not functioning as expected? Additionally, for us to assist you more effectively, we kindly request that you provide us with temporary administrative access to your WordPress site.

    You can download Revolution-sliders-from-XStore-Demos.zip from this page – https://www.8theme.com/downloads/

    The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.

    The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( https://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.

    Registration of these plugins is not necessary. They will function perfectly without any need for activation.

    The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.

    Unfortunately, if you want to import templates from the Revolution slider template library you need to buy the personal license of the revolution slider. Extra features do not come with the extended license, this is Revolution slider authors rules. We can do nothing with this.

    If you use the bundled version you can use only XStore slider templates that you see on our demos – https://www.8theme.com/downloads/

    Kind Regards,
    8theme team

    Avatar: Daiyaan
    Daiyaan
    Participant
    March 12, 2024 at 17:41

    I am trying to use the Manual Import function on Revolution Sliders using the file Revolution-sliders-from-XStore-Demos.zip however it provides an error message displaying

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2024 at 06:25

    Hello, @Daiyaan,

    Thank you for your response

    We kindly request that you extract the contents of the “Revolution-sliders-from-XStore-Demos.zip” file and proceed to upload the specific slider that you require. To assist you further, we have prepared a video tutorial which we believe will serve as a helpful reference for this process.

    Please take a moment to watch the video, as it is designed to guide you through the necessary steps and ensure a smooth experience.

    https://www.veed.io/view/60330a07-1f33-40a8-aa97-7e122a27c589?panel=share

    We trust that this will effectively address your issue. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

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