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No carousel is displayed - by Pelantaro - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

Pelantaro

Participant

October 21, 2021 at 04:13

Again carousel of related products is not displayed

Please, contact administrator
for this information.

#306024 Copied Theme version: 4.3.3 WooCommerce version: 5.8.1

5 Answers

Olga Barlow

Support staff

October 21, 2021 at 08:32

Hello,

Provide us with WP Dashboard and FTP access to your site, please.
We’ll check the issue in more detail.

Regards

#306044 Copied

Pelantaro

Participant

October 26, 2021 at 20:43

under https://princessandqueen.cl/producto/bata-maternidad/
“Related Products” carousel products are not observed

Please contact administrator
for this information.

#306653 Copied

Olga Barlow

Support staff

October 29, 2021 at 10:28

Hello,

We can’t connect to your server https://prnt.sc/1xp6xnx
And we can’t check your site without VPN https://prnt.sc/1xp75oq
Do you have connection limits for Europe? Could you, please, contact your hosting provider to temporarily remove these limits?

Regards

#306928 Copied

Pelantaro

Participant

October 30, 2021 at 15:35

I have not been able to solve the connection to Europe, meanwhile I am attaching the updated FTP connection.

Please contact administrator
for this information.

#307067 Copied

Olga Barlow

Support staff

November 2, 2021 at 12:19

Hello,

Unfortunately, we still can’t connect to FTP https://prnt.sc/1y5pubb
And can’t check your site https://prnt.sc/1y5q785
We are able to check the site only if we use USA VPN.

Regards

#307273 Copied
Tagged: no carousel, persuasive, seo friendly, themes, woocommerce, wordpress
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