No effect in frontend after some changes

This topic has 9 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: manos
    manos
    Participant
    June 17, 2022 at 10:53

    we have made some changes (static blogs, homepage) but we do not see any effect on our site

    Wε see different appearance in customize and different in live

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2022 at 12:03

    Hello,

    Thanks for using our theme.
    Have you cleared cache?
    Provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: manos
    manos
    Participant
    June 17, 2022 at 12:28

    How can i clean cache?

    Avatar: manos
    manos
    Participant
    June 17, 2022 at 12:32

    I forwarded the details

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2022 at 12:42

    Hello,

    Thanks for the access. What exactly changes are not visible? Please provide an example. You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.
    As we can see, you are using CDN, so you need to clear cache of CDN and cache of browser. The info you can find online or contact support of Cloudflare.

    Regards

    Avatar: manos
    manos
    Participant
    June 17, 2022 at 12:54

    I forwarded some screenshots. I had disable cdn

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2022 at 13:53

    Hello,

    1/ Clear cache of browser and check. The home page is fine – https://prnt.sc/moS1mTe7mI3O
    2/ Edit Footer static block using Elementor – https://prnt.sc/hs-kh9LUP60i > https://prnt.sc/vADFptPo7CBI

    Regards

    Avatar: manos
    manos
    Participant
    June 17, 2022 at 15:05

    sorry, after every change I have to clear cache? and when the site goes live, how will visitors see the right version? now we do not use any cache plugin. why is this happening?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 17, 2022 at 16:17

    Hello,

    Keep these options disabled https://prnt.sc/lc1HQCeEDI2W and https://prnt.sc/DLB91WrCDbCU and check if you still have the mentioned issues with styles.

    Regards

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