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No emails are getting sent from my website

This topic has 3 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Andrew Mitchell

Fareed Fares

Participant

May 25, 2024 at 15:44

I’m not getting any email from my website eitheras admin or customer when someone makes an order

#396656 Copied Theme version: 9.3.10

2 Answers

Rose Tyler

Support staff

May 26, 2024 at 06:45

Hello,

Thank you for reaching out to us with your concern.

WooCommerce > Settings > Emails > New order > make sure that notification is enabled.

Check if you have this problem when a default theme (Storefront) is activated on your site, or with our theme only.

Contact your hosting provider and ask them to check the mail server error log.

Best Regards,
8Theme’s Team

#396677 Copied

Andrew Mitchell

Support staff

June 8, 2024 at 16:47

Dear Fareed Fares,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#398757 Copied
Tagged: best selling themes, email sending problems, website email issues, website troubleshooting, woocommerce email solutions, woocommerce themes
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