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No footer or different header on different page?

This topic has 8 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

Figo

Participant

March 2, 2022 at 09:18

i tried to delete the whole site and reinstall wordpress+woo+theme many times, now the header is no problem, but still no footer?
Can you please check my site?

Please, contact administrator
for this information.

#318764 Copied Theme version: 8.1.1 WooCommerce version: 6.2.1

7 Answers

Figo

Participant

March 2, 2022 at 09:51

i tried another time, again! other page header is different from the home page header, and no footer!!!
is your theme usable? waste my time!

#318767 Copied

Rose Tyler

Support staff

March 2, 2022 at 10:25

Hello,

It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

The header is different because Multiple headers are used, go to Theme Options > Header builder > Multiple headers > edit custom Header for the Home page, here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc

About the Footer, provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#318768 Copied

Figo

Participant

March 2, 2022 at 10:32

thanks for your help, details in private content area.

Please contact administrator
for this information.

#318772 Copied

Figo

Participant

March 2, 2022 at 10:38

it is clean wordpress+woo, no other content. and i have done nothing to the setting. the header problem have nothing to do with the multiple headers, because it occured some times on different installation. the footer problem is the same, occured some times, but the footer problem occured every times in latest few installations.

#318774 Copied

Rose Tyler

Support staff

March 2, 2022 at 11:26

Hello,

I can see 3rd party plugins on your site, they can be reason for the problem with import.
I’ve disabled WPBakery plugin, because you imported Elementor demo content. Do not use both plugins at the same time.
Appearance > Widgets > Footer > correct static block selected. Also, Elementor was activated for static blocks, so you can edit Footer static blocks now – https://www.8theme.com/documentation/xstore/support/static-blocks/
Headphone demo version uses Multiple headers – https://gyazo.com/f214194b63fbec6e7f864ea4a2ebe61a
Check your site now. Let us know if you need any further assistance.

Regards

#318780 Copied

Figo

Participant

March 2, 2022 at 11:48

thank you very much!

#318784 Copied

Rose Tyler

Support staff

March 2, 2022 at 13:02

You’re welcome!
Have a nice day!

Regards

#318786 Copied
Tagged: different header, no footer, page layout, themes, woocommerce, wordpress
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