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No Image when I share page/post to Facebook

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Brian Johnson

dubhlinn

Participant

September 22, 2015 at 03:02

Any idea how to do this?
Keep getting the blank image block. Tried the debug tool in facebook
Tried keeping featured image set up for home page and using the same image in Yoast SEO plugin settings under social.

Please, contact administrator
for this information.

#88445 Copied

5 Answers

Jack Richardson

Support staff

September 22, 2015 at 08:18

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#88495 Copied

dubhlinn

Participant

September 22, 2015 at 19:56

Hi Jack,

Thanks I have added the WP and FTP info below.

Thank you

Please, contact administrator
for this information.

#88691 Copied

Jack Richardson

Support staff

September 23, 2015 at 09:14

Hello,

You can disable standard open graph tags in the file wp-content/themes/royal/framework/theme-functions.php, delete the code in lines 1231-1235.
Please try it.

Best regards,
Jack Richardson.

#88761 Copied

dubhlinn

Participant

September 23, 2015 at 16:01

Hi jack,

Didn’t work first time so I did it again and used the Facebook debug tool.
This failed so I started over again and it seems to be pulling in the data but not the image I want to show when we share. Is there a way to specify what image is displayed when we share to social properties.

Share Icons on the website
Twitter: shows wrong image
Facebook: shows wrong image
Google+ : shows wrong image
Pinterest : shows correct image
Email : Doesn’t work

#88857 Copied

Brian Johnson

Member

October 8, 2015 at 15:03

Hello

I have checked all icons and see that they are working properly. Is your issue solved?

Regards,
Brian Johnson

#92559 Copied
Tagged: best selling, facebook, no image, post, share page, themes, woocommerce
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