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No images appearing in demo theme on main langing page.

This topic has 2 replies, 2 voices, and was last updated 1 months, 4 weeks ago ago by Tony Rodriguez

mqazi

Participant

September 30, 2024 at 00:28

Hi There,

I recently purchased and installed theme as instructed, then I installed a demo but when I am visiting site I can’t see any pictures it seems broken.

Please guide how to fix it.

Thanks

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#416350 Copied Theme version: 9.4.1

1 Answer

Tony Rodriguez

Support staff

September 30, 2024 at 06:07

Hello, @mqazi,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8
We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site and then delete demo content and re-import the demo on your site again.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

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