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No images in WooCommerce products - by Pregal_Media_Web

This topic has 8 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

Pregal_Media_Web

Participant

March 12, 2018 at 09:27

I have updated the royal theme to 4.3 and woocommerce to 3.3.3 and now the site do not show product images!

I have done these updates on a stage site just in case : http://www.webshop-wordpress.se/

the livesite without updates is here: https://ramonadesign.se/ (royal 3.4 and woocommerce 3.2.6)

I do not dare update my live site untill this issue is solved.

Please help

//Ken

#187862 Copied Theme version: 4.3 WooCommerce version: 3.3.3

7 Answers

Rose Tyler

Support staff

March 12, 2018 at 09:39

Hello,

Could you please provide temporary wp-admin access in Private Content so we can take a closer look?

Regards

#187865 Copied

Pregal_Media_Web

Participant

March 12, 2018 at 09:43

ok

Please, contact administrator
for this information.

#187869 Copied

Rose Tyler

Support staff

March 13, 2018 at 09:38

Hello,

This situation caused by cache. Please clear the cache and check one more time.

Regards

#188003 Copied

Pregal_Media_Web

Participant

April 23, 2018 at 10:30

Hi
Now I have updated to Royal 4.4 and WooCommerce 3.3.5 and the site do not show images correctly. Is it still a cashe issue?
On this site: https://ramonadesign.se/

#191717 Copied Theme version: 4.4 WooCommerce version: 3.3.5

Rose Tyler

Support staff

April 23, 2018 at 12:15

Hello,

Please, re-save your WooPress options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes. Then clear cache and check one more time.

Regards

#191725 Copied

Pregal_Media_Web

Participant

April 23, 2018 at 12:54

I have done so, I hit save on Theme Optione after updating. Not working. I find a solution though. Deactivate “WP FASTEST CASHE” did the job to make the site look correct.

#191732 Copied

Rose Tyler

Support staff

April 23, 2018 at 12:59

I am glad that you sorted out.

Regards

#191733 Copied
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