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No output of the additional fields in the shopping cart

This topic has 7 replies, 2 voices, and was last updated 4 years, 1 months ago ago by mb-handmade

mb-handmade

Participant

January 14, 2021 at 21:51

Unfortunately, the additional fields of the installed plugin are not displayed in the shopping cart as set. What should I do?

Please, contact administrator
for this information.

#268478 Copied Theme version: 3.2.3 WooCommerce version: 5.6

6 Answers

Olga Barlow

Participant

January 15, 2021 at 13:00

Hello,

We don’t speak German, so I don’t understand the information from your screenshot and what fields should be added. Could you, please, explain in more detail in English? Show the screenshots of the information that should be on the cart and checkout with the default WP theme. We’ll check why it’s missing when our theme is enabled.
Also, provide link to the product with these fields to test.

Regards

#268544 Copied

mb-handmade

Participant

January 15, 2021 at 13:03

It’s about the Advanced Product Fields for WooCommerce plugin. With it you can create additional fields for articles without having to create variants. These fields should be displayed in the shopping cart. (Image)
However, these fields are not displayed in the shopping cart.

#268545 Copied

Olga Barlow

Participant

January 15, 2021 at 13:12

Hello,

We need an example of how it works with the default theme to understand what fields are missing. Could you, please, provide us with such example? Maybe plugin demo or screenshots of your site when the default theme (Storefront for example) is enabled?
And link to product that has these additional fields.

Regards

#268546 Copied

mb-handmade

Participant

January 15, 2021 at 13:38

You can find the demo here:
https://product-demo.studiowombat.com/product/cinema-seats/
Pictures how it should look like:

A link from my store: https://mb-handmade.de/produkt/blume-pink/ “Paper”

#268554 Copied

Olga Barlow

Participant

January 15, 2021 at 17:58

Hello,

I see the options on the cart page https://prnt.sc/wpfvyo and checkout https://prnt.sc/wpgb46
So, what’s missing?

Regards

#268621 Copied

mb-handmade

Participant

January 15, 2021 at 18:36

Oh, I’m sorry. But yesterday it didn’t work. I don’t know why.

#268630 Copied
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No output of the additional fields in the shopping cart

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