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No product description being pulled in front end for one product

This topic has 6 replies, 3 voices, and was last updated 7 months ago ago by Andrew Mitchell

Chie

Participant

May 14, 2024 at 13:04

I created a new product but the product description isn’t showing on the front end. All other products show it. Attached screenshot.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#395098 Copied Theme version: 9.3.9

5 Answers

Rose Tyler

Support staff

May 14, 2024 at 13:49

Hello, Chie,

Thank you for reaching out to us with your concern.

We are currently unable to access your website using the credentials previously provided. Could you please furnish us with updated access details so that we can further investigate the issue?

Best Regards,
8Theme’s Team

#395106 Copied

Chie

Participant

May 14, 2024 at 20:29

Sent new password privately

Please contact administrator
for this information.

#395151 Copied

Chie

Participant

May 14, 2024 at 22:27

I reposted and it now displays.

#395156 Copied

Rose Tyler

Support staff

May 15, 2024 at 07:09

Hello, Chie,

We have recently reviewed the product and noticed the updated description. It appears that you have successfully resolved the issue independently. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#395191 Copied

Andrew Mitchell

Support staff

May 15, 2024 at 22:42

Dear Chie,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#395364 Copied
Tagged: one product error, product description issues, troubleshoot woocommerce, woocommerce themes, wordpress ecommerce solutions, wordpress front-end problems
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No product description being pulled in front end for one product

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