No product filters in some of the categories

This topic has 9 replies, 3 voices, and was last updated 3 years, 1 months ago ago by saltasdusas

  • Avatar: saltasdusas
    saltasdusas
    Participant
    October 20, 2021 at 11:56

    Hello,

    something happened and right now when I open Shop page(https://kingo.lt/parduotuve/), it show’s only the products, without filters in left side and static block.

    When I open example this category of products: (https://kingo.lt/produkto-kategorija/baldai/minksti-baldai/) everything works fine.

    Could You tell me what I have to do or help me to resolve this? 🙂

    Thanks!

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2021 at 13:49

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

    Try: Theme Options > WooCommerce > Shop > Shop page layout > Enable Sticky Sidebar > Off

    Regards

    Avatar: saltasdusas
    saltasdusas
    Participant
    October 20, 2021 at 14:14

    Hey again 🙂

    1. Disabled all third-party plugins
    2. Maked it off.

    Right now it show’s categories on the left side sidebar. But still it doesn’t want to show static block where it should be and on the bottom of sidebar it shows this error: https://prnt.sc/1wujjc9

    Thanks 😉

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2021 at 14:24

    Hello,

    What static block do you mean? I do not see the static block in Appearance > Widgets > Shop sidebar.

    Regards

    Avatar: saltasdusas
    saltasdusas
    Participant
    October 20, 2021 at 14:40

    Hello,

    Thanks for quick reply.

    Static block( [block id=”4664″] ).
    https://prnt.sc/1wumk07

    Should be showed on this page: https://kingo.lt/parduotuve/

    But it shows like that: https://prnt.sc/1wummpk

    Thanks 😉

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2021 at 15:12

    Hello,

    Fixed. Check now, please.

    Regards

    Avatar: saltasdusas
    saltasdusas
    Participant
    October 20, 2021 at 17:22

    Hello again 🙂

    Nice to see that everything is working perfectly 🙂
    I really appreciate Your support 🙂

    I got one more question, is it possible to make single product page images not blurry?
    Also other images like website logo and product images(only in product page) are blurry 😀

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 21, 2021 at 09:39

    Hello,

    You are welcome.
    I check the single product image now. It does not look blurry and logo looks the same for all the pages http://recordit.co/zbF4iye2MI

    Regards

    Avatar: saltasdusas
    saltasdusas
    Participant
    October 21, 2021 at 09:54

    Hello,

    Thanks again for everything, now it looks good 😉

    Have a nice day!

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The issue related to '‘No product filters in some of the categories’' has been successfully resolved, and the topic is now closed for further responses

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