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No product Image on single product page - by KompleteTech

This topic has 4 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: KompleteTech
    KompleteTech
    Participant
    December 12, 2018 at 19:45

    I go to the single product page and there is no images or the second product description. Please help

    #205887 Copied Theme version: 3.91 WooCommerce version: 3.5.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2018 at 09:57

    Hello,

    Thanks for contacting us.
    Could you, please, provide site URL so we can take a closer look?
    Did you make changes in template files?
    Please try to disable all 3rd party plugins to check if one of them causes the problem.
    Do you mean description in tabs on the single product page? Please make sure that tabs are enabled in Theme options > Single product page > Tabs type.

    Regards

    #205909 Copied
    Avatar: kevin4hopes
    kevin4hopes
    Participant
    December 21, 2018 at 20:45

    Hello, I also have a problem with image.
    I try lot of thing and I think it’s a problem with WPML / Legenda.
    For me it’s working in some category of product but other category not working

    https://nympheadress.com/boutique/non-classe/wpml-error-copie/ not working
    https://nympheadress.com/boutique/outlet/wpml-error/ working

    #206280 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 24, 2018 at 09:15

    Hello,

    Sorry for the delay due to the weekends.
    Please provide us with temporary wp-admin and FTP access.

    Regards

    #206316 Copied
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