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NO PUEDO ACCEDER AL ESCRITORIO WORDPRESS

This topic has 3 replies, 2 voices, and was last updated 7 minutes ago ago by Rose Tyler

  • Avatar: elrincondelanena.moda@gmail.com
    elrincondelanena.moda@gmail.com
    Participant
    February 2, 2025 at 11:33

    Hola! No puedo acceder al escritorio de wordpress me sale error. Que puede ser..?

    Adjunto captura del error.

    Files is visible for topic creator and
    support staff only.
    #433087 Copied Theme version: 9.4.6
    2 Answers
    Avatar: elrincondelanena.moda@gmail.com
    elrincondelanena.moda@gmail.com
    Participant
    February 2, 2025 at 11:35

    Hace días que no me meto para configurar la tienda.

    #433088 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2025 at 13:21

    Hello,

    Thank you for reaching out to us.

    Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

    Then provide us with FTP access via the private content area.
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your cooperation.

    Best regards,
    8Theme’s Team

    #433100 Copied
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