No responsive (scroll stops / lost responsiveness on Tablets // iPads)

This topic has 2 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

  • Avatar: Amir
    Amir
    Participant
    June 30, 2020 at 20:22

    No responsive (scroll stops / lost responsiveness on Tablets // iPads)

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2020 at 14:56

    Hello,

    You are using out of date plugins and theme. We would recommend you to update everything and then check if the mentioned issues still persist. To avoid any surprises we would recommend you create a staging site (full copy of the existing) on the subdomain or in the subdirectory and provide us with WP Dashboard and FTP access. We’ll update the theme and bundled plugins there. You’ll check if everything is ok and if yes then we’ll update the production site.

    What do you think?

    Regards

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