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No results for all request in filters research 8theme and yith help

This topic has 6 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

chafike

Participant

December 9, 2022 at 14:07

hello sir ,

i had an issue with the theme , all request in search filters ( widget filters) can’t show results , even 8theme and Yith plugin , only filter by price works .

Could tell me why , the 8theme widget filters never worked since i bought the theme , only prices and category worked .

once i want to filter attributes , there is no results while apply filters.

leave you full permissions login here

thanks

Please, contact administrator
for this information.

#341050 Copied Theme version: 837 WooCommerce version: last

5 Answers

Rose Tyler

Support staff

December 9, 2022 at 14:24

Hello,

1/ Download search.php file from this page – https://we.tl/t-2TCPWQTaKO
Upload it via FTP into et-core-plugin/app/models/widgets folder
2/ Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know results.
Also, set the administrator role for the user.

Regards

#341056 Copied

chafike

Participant

December 10, 2022 at 09:02

hello ,

i did all your instructions, but its the same issue , even i use only 8theme filters for attributes , its is not fixed.

i tried YITH filters , it shows brand , size color , etc … but in the two case, same issue.

the filter request does not work…

#341131 Copied

Rose Tyler

Support staff

December 11, 2022 at 09:42

Hello,

Please clear cache and check now.

Regards

#341188 Copied

chafike

Participant

December 12, 2022 at 19:04

hello , and thank you for your precious help , before closing this topic , i would like strongly to know what i have missed , what was the problem. how you fix it?

thanks

#341287 Copied

Rose Tyler

Support staff

December 13, 2022 at 08:29

Hello,

You’re welcome!
WooCommerce > Status > Tools > Regenerate the product attributes lookup table

Regards

#341317 Copied
Tagged: 8theme filters research, all request failure, no results problem, woocommerce templates, wordpress troubleshooting, yith help
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No results for all request in filters research 8theme and yith help

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