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No salen los productos en las categorías elegidas.

This topic has 13 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Tony Rodriguez

elrincondelanena.moda@gmail.com

Participant

October 4, 2024 at 16:07

Hola! Los productos no salen en las categorías elegidas. En novedades o Nueva colección no sale nada cuando pinchas en ellas y hay artículos señalados en esas categorías.

Pueden ver por qué ….?

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12 Answers

Tony Rodriguez

Support staff

October 5, 2024 at 09:11

Hello, @elrincondelanena.moda@gmail.com,

Thank you for contacting us and for using XStore.

1/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to revisit your site after clearing your browser’s cache to see the changes.

Additionally, we have configured the menu under “Appearance > Menus.” For your reference, an image has been uploaded in the private content area of our support platform.

2/ Regarding the translation issue, we request that you initiate a new topic on our support forum. This will help us address your concerns more efficiently and avoid any inconvenience.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

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elrincondelanena.moda@gmail.com

Participant

October 5, 2024 at 11:15

Hola! Sigue dando error 😅. Hay productos en chaquetas, vestidos, conjuntos y no salen cuando visitas esas categorías o sección.

Lo de pinchar en novedades o nueva colección si está solucionado.

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Tony Rodriguez

Support staff

October 5, 2024 at 13:12

Hello, @elrincondelanena.moda@gmail.com,

Thank you for your response.

To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

We appreciate your cooperation and look forward to resolving your query promptly.

Best Regards,
The 8Theme Team

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elrincondelanena.moda@gmail.com

Participant

October 5, 2024 at 13:50

Envío vídeo. Gracias

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elrincondelanena.moda@gmail.com

Participant

October 6, 2024 at 10:56

Hola! como va esto …??

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Tony Rodriguez

Support staff

October 7, 2024 at 05:14

Hello, @elrincondelanena.moda@gmail.com,

Thank you for sharing the video illustrating the issue you are encountering. We appreciate your effort in helping us understand the problem more clearly.

To resolve this issue, we kindly ask you to delete the existing menu and create a new one. Please navigate to Appearance > Menus, select “Create Menu,” and ensure to save your changes. Afterward, please verify if the issue has been resolved.

For your reference, we have included a screenshot in the private content area that guides you through these steps.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#417468 Copied

elrincondelanena.moda@gmail.com

Participant

October 7, 2024 at 07:47

El problema persiste.

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Tony Rodriguez

Support staff

October 7, 2024 at 08:26

Hello, @elrincondelanena.moda@gmail.com,

Thank you for your response.

We are currently experiencing difficulties accessing your website. To assist you more effectively, could you please provide us with valid wp-admin access credentials? Kindly submit these details in the private content area designated for secure information exchange.

We appreciate your cooperation and look forward to resolving this matter promptly.

Best regards,
The 8Theme Team

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#417517 Copied

elrincondelanena.moda@gmail.com

Participant

October 7, 2024 at 09:23

Envío datos

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Tony Rodriguez

Support staff

October 7, 2024 at 09:51

Hello, @elrincondelanena.moda@gmail.com,

Thank you for granting us access to your website’s wp-admin.

Upon review, we have noticed that there are currently no products assigned to the Jerseys category. This is the reason why no products are displayed on the Jerseys category page.

For your reference, we have attached an image in the private content area of our correspondence.

To resolve this issue, we kindly ask you to assign products to the Jerseys category and verify the changes.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

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#417534 Copied

elrincondelanena.moda@gmail.com

Participant

October 7, 2024 at 10:07

Hola! Jerseys no habían productos.

Pero en chaquetas, conjuntos, vestidos si hay productos y no salen.

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#417544 Copied

Tony Rodriguez

Support staff

October 7, 2024 at 11:53

Hello, @elrincondelanena.moda@gmail.com,

Thank you for reaching out to us.

To assist you in resolving your issue, we have prepared a detailed video tutorial. We kindly ask you to view this video and follow the step-by-step instructions provided. The video link is in private content area.

Please proceed as follows:
1. Navigate to Appearance > Menu > Edit Menu.
2. Delete the existing menu.
3. Re-add the product categories to the menu.
4. Save the settings.

We hope you find this information helpful. Should you have any further questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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Tagged: categorías elegidas woocommerce, mejores temas woocommerce, problemas de visualización woocommerce, productos en categorías, soluciones woocommerce, temas de venta woocommerce
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