No Shipping Methods Available – WooCommerce

This topic has 6 replies, 3 voices, and was last updated 6 years, 3 months ago ago by Olga Barlow

  • Avatar: cherfitchett
    cherfitchett
    Participant
    July 26, 2018 at 15:41

    We are having customers report that they are given the message “No Shipping Methods Available”. It is not with every customer. The error logs show –
    [26-Jul-2018 02:11:17 UTC] PHP Warning: array_push() expects parameter 1 to be array, string given in /home/site/public_html/wp-content/themes/royal/framework/woo.php on line 1351
    [26-Jul-2018 02:11:17 UTC] PHP Warning: implode(): Invalid arguments passed in /home/site/public_html/wp-content/themes/royal/framework/woo.php on line 1351

    Can you please assist as this is becoming a big issue.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: cherfitchett
    cherfitchett
    Participant
    July 26, 2018 at 15:43

    This is occurring at the view cart and checkout stage.

    Avatar: cherfitchett
    cherfitchett
    Participant
    July 26, 2018 at 15:46

    FTP info included.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 15:51

    Hello,

    Please describe what should be done to recreate the problem.

    Regards

    Avatar: cherfitchett
    cherfitchett
    Participant
    July 26, 2018 at 15:56

    I am going to give you a customer login that has an order in process right now. Go the the checkout page and you will see. Customer login in private info below.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 27, 2018 at 16:52

    Hello,

    I don’t see any shipping method for the country of that user http://prntscr.com/kbtbn1
    Please, follow the documentation to set up the shipping in the right way https://docs.woocommerce.com/document/setting-up-shipping-zones/

    Regards

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