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No shipping options were found for - by maia

This topic has 4 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

maia

Participant

December 22, 2021 at 12:02

Hello, after update i am getting this message “There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help. ” before update it worked properly

#312770 Copied Theme version: 8.0.11

3 Answers

maia

Participant

December 22, 2021 at 12:15

i turned on debug mode and it shows this message “Customer matched zone “Locations not covered by your other zones” (https://prnt.sc/240bcsx)

#312774 Copied

maia

Participant

December 22, 2021 at 13:11

i searched some information about it, i setted weight and dimensions for product, i don’t use any third party plugins, i going to sell good for one specific country with two shipping methods, i had this setting before and it worked well, please help (

#312783 Copied

Olga Barlow

Support staff

December 22, 2021 at 17:43

Hello,

I suppose that this error is related to WooCommerce update that you made. Go to Shipping options and make sure that you created Shipping zones correctly according to WooCommerce docs https://woocommerce.com/document/setting-up-shipping-zones/
Or contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/

Regards

#312826 Copied
Tagged: ecommerce shipping solutions, no shipping options, shipping options, shipping solutions, woocommerce wordpress themes, wordpress shopping cart
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