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No Thumbnail Images in the Vendor Dashboard Area

This topic has 6 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

  • Avatar: Binge
    Binge
    Participant
    January 16, 2020 at 23:15

    Hello, I was going through my site when I noticed that the image thumbnails in the product section of the Dokan vendors dashboard are not there. Its blank where the images suppose to be. When I switch themes, the images show but when I switched back to the XStore Theme, They show blank.

    Please, contact administrator
    for this information.
    #228433 Copied Theme version: Version: 6.2.7 WooCommerce version: Version 3.8.1
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2020 at 08:36

    Hello,

    Please provide FTP access.

    Regards

    #228439 Copied
    Avatar: Binge
    Binge
    Participant
    January 17, 2020 at 08:40

    Here it is:

    Please contact administrator
    for this information.
    #228441 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2020 at 08:44

    Go to Theme Options > Speed Optimization > Image Loading Type > select Default or LQIP. For using the LQIP, you need to regenerate thumbnails using Regenerate Thumbnails plugin.

    Regards

    #228442 Copied
    Avatar: Binge
    Binge
    Participant
    January 20, 2020 at 10:19

    Hello, It worked! Thank you

    #228564 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 20, 2020 at 12:07

    You are welcome.

    Regards

    #228573 Copied
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