Return to previous page

No updates - by Fantasy - on WordPress WooCommerce support

This topic has 3 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Tony Rodriguez

Fantasy

Participant

April 16, 2025 at 14:39

I’ve updated the banner on the backend of my website, but the changes are not showing up on the frontend. I’ve tried clearing the cache, but the issue persists.

Could you please look into this and advise on how to resolve it?

Files is visible for topic creator and
support staff only.

#440882 Copied

2 Answers

Alex Carter

Support staff

April 16, 2025 at 15:20

Hello, Fantasy,

Thank you for reaching out to us.

We have observed that your website is currently utilizing a significant number of plugins. While plugins can enhance functionality, an excessive number may negatively impact your website’s performance, potentially causing errors and reducing overall speed.

To ensure optimal performance and stability, we kindly request that you manually review all active plugins on your website. In particular, we recommend temporarily disabling any third-party plugins to help identify any that may be contributing to the issues.

Once you have completed this review, please let us know the results so we can assist you further.

Warm Regards,
The 8Theme Team

#440888 Copied

Tony Rodriguez

Support staff

April 16, 2025 at 16:54

Dear Fantasy,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#440902 Copied
Viewing 3 results - 1 through 3 (of 3 total)