This topic has 23 replies, 3 voices, and was last updated 9 years, 4 months ago ago by Jack Richardson
After update all my variations are missing in single product page!!!
Send you 4 emails and no response!!
Hello,
Please check the description of our theme update:
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your products.
Best regards,
Jack Richardson.
I have no idea how to do that! Can tou please help me?
Hello,
We need FTP login details. Please provide us with them. If you don’t know where to find them ask your hosting provider support.
Best regards,
Jack Richardson.
Ftp:
Hello,
We’re getting this error when trying to connect via FTP:
Response: 530 Login incorrect.
Please check the credentials and provide us with the correct ones.
Best regards,
Jack Richardson.
Can you fix it?
Hello catrine87,
we can not fix this problem for you without correct FTP credentials. Please check them.
Regards,
Stan Russell.
See your emails!! I sent you 5 emails since yesterday!! And screenprint of ftp!!
Hello,
What email address did you send your messages to?
Please provide us with correct FTP login details in this topic.
Thank you.
Best regards,
Jack Richardson.
To 8themes@gmail.com from Catrine87@live.dk
Please find my emails and see screenprint of ftp
please see private content of ftp
THANK YOU SO MUCH!!!!
Hello,
I’ve updated the theme to 2.9 version. Please clear browser cache and check products pages.
I’ve renamed old theme folder to “legenda_2.7.1” in public_html/wp-content/themes directory.
Best regards,
Jack Richardson.
new problem. my custom-made css files must me wrong now. see private product page. currency switcher and social icons…
can you see it. it must be my custom css files.
halloooo??? all my custom css files are missing????
Hello,
I’ve reuploaded custom.css file from old theme folder “legenda_2.7.1” to the current folder “legenda”.
Please check now.
Best regards,
Jack Richardson.
I okay now, but some of my products still have no variations? see link
http://illusionskirt.dk/shop/jumpsuit/jadie-jumpsuit/
Hello,
The content was cached by your cache plugin.
I’ve cleared cache via FTP.
Please clear browser cache and check again.
Best regards,
Jack Richardson.
Thank you for your time and work! My computer man is on a vacation! Thank you have a nice day
Hello,
You’re welcome.
Have a nice day too.
Best regards,
Jack Richardson.
The issue related to '‘NO VARIATIONS!!’' has been successfully resolved, and the topic is now closed for further responses