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Non repsonsive site - by Ryan - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

  • Avatar: Gizmo562
    Ryan
    Participant
    July 6, 2017 at 17:12

    Hi 8theme,
    I have issues with my site not being responsive when viewed on a mobile device. I’ve selected the “ON” setting under Responsive section. Can you please lend some assistanc? Thank you.

    Please, contact administrator
    for this information.
    #167268 Copied Theme version: 3.2 WooCommerce version: 3.1.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2017 at 07:59

    Hello,

    Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check the problem.

    Regards,
    Rose Tyler.

    #167296 Copied
    Avatar: Gizmo562
    Ryan
    Participant
    July 9, 2017 at 00:59

    Thank you so much Rose! It now works flawlessly on a mobile device.

    #167401 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 10, 2017 at 08:36

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #167455 Copied

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