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Not able to complete the theme installation

This topic has 7 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Olga Barlow

Vinod

Participant

January 28, 2019 at 19:41

Hi,

I’m getting the following errror and not able to continue further to complete the setup. Please check and provide the solution to fix it ASAP. Thanks in advance

Warning: require_once(/home/webdoux0/public_html/demo/gbd/wp-content/themes/GBD/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/webdoux0/public_html/demo/gbd/wp-content/themes/GBD/framework/thirdparty/options-framework/loader.php on line 22

Fatal error: require_once(): Failed opening required ‘/home/webdoux0/public_html/demo/gbd/wp-content/themes/GBD/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/usr/local/php70/pear’) in /home/webdoux0/public_html/demo/gbd/wp-content/themes/GBD/framework/thirdparty/options-framework/loader.php on line 22

#208167 Copied Theme version: Latest Version 5.1.5

6 Answers

Vinod

Participant

January 29, 2019 at 08:58

Waiting for your earlier response

#208179 Copied

Olga Barlow

Support staff

January 29, 2019 at 16:51

Hello,

Did you use FTP method to install theme? Looks that you did not copy all the necessary theme files. Provide us with the Dashboard and FTP access to check and fix the issue.

Regards

#208202 Copied

Vinod

Participant

January 29, 2019 at 19:00

I uploaded all the files after unzip. While extracting the base theme zip following error popups

! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\custom_column_closer\custom_column_closer\field_custom_column_closer.css
Total path and file name length must not exceed 260 characters
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\custom_column_closer\custom_column_closer\field_custom_column_closer.js
Total path and file name length must not exceed 260 characters
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\custom_column_closer\custom_column_closer\field_custom_column_closer.php
Total path and file name length must not exceed 260 characters
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\custom_column_closer\extension_custom_column_closer.php
Total path and file name length must not exceed 260 characters
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\custom_column_opener\custom_column_opener\field_custom_column_opener.css
Total path and file name length must not exceed 260 characters
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\custom_column_opener\custom_column_opener\field_custom_column_opener.js
Total path and file name length must not exceed 260 characters
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\custom_column_opener\custom_column_opener\field_custom_column_opener.php
Total path and file name length must not exceed 260 characters
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\custom_column_opener\extension_custom_column_opener.php
Total path and file name length must not exceed 260 characters
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\fonts_uploader\fonts_uploader\field_fonts_uploader.css
The system cannot find the path specified.
! C:\Users\Vinod\Downloads\themeforest-15780546-xstore-responsive-woocommerce-theme\XStore_Responsive_Woocommerce_Wordpress_Theme\XStore_Theme_v.5.1.5.zip: Cannot create xstore\framework\thirdparty\options-framework\extensions\fonts_uploader\fonts_uploader\field_fonts_uploader.php
The system cannot find the path specified.

Please find the details in the private section. Looking forward to your earlier action.

Please contact administrator
for this information.

#208210 Copied

Olga Barlow

Support staff

January 30, 2019 at 11:36

Hello,

I suppose you are using the Windows and was not able to extract all the files. It caused the issue.

Check site now.

Regards

#208239 Copied

Vinod

Participant

January 30, 2019 at 12:40

Okay, so how will I extract the files without any errors ?? or can you share the original files ??

#208247 Copied

Olga Barlow

Support staff

January 30, 2019 at 17:28

Hello,

If you get errors while extracting with WinRar on your local machine, like “Total path and file name length must not exceed 260 characters”, then I recommend extracting archive to the base directory is C:\Users\Vinod\ , so theme files will be located in the C:\Users\Vinod\xstore once you finish.

Regards

#208270 Copied
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