Not able to create new page using import template using the demo url

This topic has 2 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: ShreZtha_Bipinz
    ShreZtha Bipinz
    Participant
    October 21, 2020 at 22:06

    I have been trying to create a new page for my store and tried to import the theme template of one of the demo site , I am getting error on import js. I looked at the error and it seems like the import plugin is looking for “.import -template-content’ class which is not available in any of the demo pages. Could you check this issue ?

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 22, 2020 at 11:16

    Hello,

    1) Do you use WPBakery or Elementor?
    2) Do you use version importer (XStore > Import demos)? Provide screenshot of the error.
    3) Provide us with link to your site and temporary WP Dashboard access.

    Regards

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