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Not able to find content which is appearing on mobile

This topic has 2 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Tony Rodriguez

Farrukh

Participant

March 11, 2024 at 19:40

Hello,

i set it up the store but not able to find the sections which are appearing in mobile as you can see in the attached screenshots.

also i would like to know how to keep the quality of category images screenshot attached please have a look

Thanks

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#386455 Copied Theme version: 9.2.9

1 Answer

Tony Rodriguez

Support staff

March 12, 2024 at 07:49

Hello, @Farrukh,

Thank you so much for purchasing our theme and contacting our support center.

We have identified a solution to the issue you are experiencing with the mobile version of your website. To rectify the problem, we kindly ask that you deactivate the XStore AMP plugin. This can be done by navigating to your WordPress dashboard, selecting ‘Plugins’, and then ‘Installed Plugins’.

Upon deactivation, you should notice that the issue with displaying the mobile version of your site is resolved. It seems that the problem is specifically linked to the XStore AMP plugin.

Could you please inform us whether you intend to utilize the AMP version of your website? If you do not plan to use it, we suggest keeping the XStore AMP plugin disabled to prevent any further issues.

We appreciate your attention to this matter and are here to provide any further assistance you may require.

Best regards,
The 8Theme Team

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Tagged: content visibility problems, fix wordpress mobile display, resolving woocommerce mobile content, woocommerce mobile issues, wordpress mobile content search, wordpress troubleshooting, wordpress woocommerce templates help
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