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Not able to install theme - by larry - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

larry

Participant

September 18, 2019 at 16:59

I am trying to install a theme from multipurpose theme,i was able to install all the plugins but the content did not install it just keep rolling for almost a day.
please kindly help me out.

#221621 Copied Theme version: 8

3 Answers

Olga Barlow

Support staff

September 18, 2019 at 17:17

Hello,

Provide us with Dashboard and FTP access to your site to check and help you.

Regards

#221623 Copied

larry

Participant

September 18, 2019 at 18:15

Am still trying to do it on my localhost, not yet on the server.

#221630 Copied

Olga Barlow

Support staff

September 18, 2019 at 22:33

Hello,

We can’t tell you what is the reason of the problem if we can’t check the files, error log and other settings. Would be glad to have any supernatural abilities, but unfortunately 😉 So, could you move the site to live hosting and provide access?

Regards

#221634 Copied
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