Return to previous page

Not able to select product color & size in shop page

This topic has 6 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

R

Participant

January 21, 2021 at 02:23

When I go to Shop, product page (products with variations options) I am not able to select the option: color, size to add product in cart. I attached an example link:

Please, contact administrator
for this information.

#269400 Copied Theme version: 7.2.34 WooCommerce version: 5.5

5 Answers

Olga Barlow

Support staff

January 21, 2021 at 12:54

Hello,

I see js error https://prnt.sc/xd7hhb from third-party plugin that you use – Variation Swatches for WooCommerce – Pro
So, contact plugin author to solve the issue.

Regards

#269476 Copied

R

Participant

January 22, 2021 at 18:52

I’m not able to get the updated version since another developer installed it. Do you have any recommendations for a free or cheaper plugin that will do the same thing as variation swatches for woocommerce pro? (It’s $49 per year or $149 to buy out) for example will this plugin do the same: https://codecanyon.net/item/woocommerce-product-variations-swatches/26235745

#269747 Copied

Rose Tyler

Support staff

January 23, 2021 at 09:08

Disable the plugin and use our Variation swatches – https://youtu.be/LgzC4iK-j6A
Also, you can enable “Variation gallery” in Theme Options https://prnt.sc/xholi2 , then you will get this functionality – https://prnt.sc/xhomle

Regards

#269783 Copied

R

Participant

January 25, 2021 at 17:35

Hello I don’t see this Variation Image Gallery feature: https://prnt.sc/xhomle
I’m not able to add more than one image.

#270097 Copied

Rose Tyler

Support staff

January 25, 2021 at 20:53

Hello,

It is because you have not activated “Variation gallery”. Please go to Theme Options > WooCommerce (Shop) > Single product page > Variation gallery > On.

Regards

#270129 Copied
Viewing 6 results - 1 through 6 (of 6 total)