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Not able to translate the languages from chinese to english

This topic has 6 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

eulice

Participant

July 22, 2023 at 16:42

Hi, I try to translate the language from chinese to english but not able to do it, even the WPML technical have tried still not able to translate… is there anything I can do for this ?
This is promo where I put the text : https://ibb.co/0j8zkgD
This is another part where the font type can’t be translated even I added to string translate : https://ibb.co/1mPYkHJ

Please, contact administrator
for this information.

#362667 Copied Theme version: 9.1.9 WooCommerce version: 7.9.0

5 Answers

Rose Tyler

Support staff

July 23, 2023 at 10:03

Hello, Eulice,

Thank you for getting in touch with us.

1/ String Translation > Translate texts in admin screens > find theme_mods_xstore-child > promo_text_package > https://prnt.sc/ITyMlSiBr2Y8 > Apply. Translate these strings via String Translation – https://prnt.sc/FfnrSEVoepj_

2/ WPML > Theme and plugins localization > XStore > Scan selected themes for strings. Then go to String Translation and find this text https://imgbb.com/1mPYkHJ

Kind Regards,
8theme team

#362688 Copied

eulice

Participant

July 24, 2023 at 16:31

I have tried, still not working.

#362824 Copied

Rose Tyler

Support staff

July 25, 2023 at 08:30

Hello, Eulice,

Thank you for your response.

1/ Your site language is English (Dashboard > Settings > General > Site Language) so in Theme Options you enter the English text and then via String Translation you add a translation for your second language.
Another solution can be using Multiple headers: Header Builder > Multiple headers > create a custom header and in conditions set it for all pages of a particular language and change texts in settings for that header.

As we can see, you have a custom header for Home and English – https://prnt.sc/noai287jwOaR , but the text is not English there entered – https://prnt.sc/6tOEoodeRY2S , please check and fix it there.

2/ We would recommend you contact the support of WPML.

Kind Regards,
8theme team

#362892 Copied

eulice

Participant

July 27, 2023 at 17:50

Hi, I have tried but the issue not fixed. Before I find you all I have find WPML technical, is also hard for them identified. Can help on this ?

#363112 Copied

Rose Tyler

Support staff

July 28, 2023 at 09:46

Hello, Eulice,

Thank you for your response.

Have you sorted it out https://prnt.sc/gJYPtO4ns8Ty ?

Kind Regards,
8theme team

#363139 Copied
Tagged: best selling, chinese translation, english translation, language translator, translation services, woocommerce themes
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Not able to translate the languages from chinese to english

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