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Not As Described - by Richard - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

Richard

Participant

April 21, 2017 at 13:05

I fail to understand how you can list $250 of free plugins when you do not get the actual plugin that you are saying is free !

Example

Slider Revolution – you say it has a $25 value – BUT it does not – the full version that is purchased direct is $25 – BUT you do not include everything you get direct for $25

This is the same for a number of the ‘free’ plug ins you say have a $250 value !

And instead of replying to emails, you force me to register for a forum.

I have now requested a refund and trust that you will deal with this promptly.

Richard

#160848 Copied

1 Answer

Olga Barlow

Support staff

April 22, 2017 at 10:54

Hello, @Richard

We include all the plugins according to Extended license that plugin authors offer. All the plugins are fully functional and do not require the individual license for using, including Revolution slider. In case you need to update plugins you can always find the latest versions of all the plugins here https://www.8theme.com/download-plugins/ Also, we offer base plugin support if you have any questions about them.

Unfortunately, Revolution Slider released premium addons https://revolution.themepunch.com/direct-customer-benefits/#addons only for those who has the individual license. This is the only one difference. It’s like WooCommerce additional plugins that you get only if you buy them.

We also included WooZone plugin and plugin authors gave special item code for our users. You just need to use it to see all the plugin options.

Let me know which one plugin has limited version if it is not activated?

Regards

#160923 Copied
Tagged: not as described, refund, template, woocommerce, wordpress
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