Not being able to customize footer by xstore on cart page

This topic has 12 replies, 3 voices, and was last updated 3 weeks, 6 days ago ago by Luca Rossi

  • Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    February 24, 2025 at 19:44

    Hi I’m not being able to customize footer made by 8themes on my cart page. Please provide a solution. Below is the attachment.

    Files is visible for topic creator and
    support staff only.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2025 at 07:41

    Hello, Adeeb Ahmed,

    Thank you for reaching out to us. We appreciate your patience.

    Theme Options > Woocomerce > Cart/Checkout Layout > Footer > enter your own content and the default one will be replaced.
    In case you want to have the same footer content for all pages, activate the Use Default Footer option.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    March 3, 2025 at 19:37

    Hi I’m having a problem with seeing reviews on my live site. Till few weeks ago I was seeing reviews posted by users on products but now reviews are not being visible anywhere
    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2025 at 20:12

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    March 3, 2025 at 20:21

    Sure I’ve provided them in the private content below.

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 5, 2025 at 07:30

    Hi @Adeeb Ahmed,

    Please find and remove this custom CSS code:

    
    .star-rating {
        display: none;
    }
    

    Hope it helps!

    Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    March 5, 2025 at 10:00

    I’ve removed it but still the reviews not working. Previously it did but suddenly when clicking on reviews it shows nothing. I’ve attached an ss below. Previously on clicking there it would take user to reviews but now clicking it nothing happens.

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 6, 2025 at 10:33

    Dear @Adeeb Ahmed,

    We hope you are doing well.

    We would like to inform you that we have added the review form to the single product template builder, and it is now functioning properly. You can review it at the following link:

    (https://amesie.com/product/3-in-1-magnetic-folding-wireless-charger-station-for-phone-transparent-fast-charging-for-smartwatch-and-airpods/?v=14169eaccff3)

    Could you please check and confirm?

    Looking forward to your feedback.

    Best regards,
    8Theme Team

    Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    March 6, 2025 at 12:59

    Hi thanks alot for making it work. But I have some concerns previously the reviews were being displayed like few reviews then show more but now all the reviews even of 100 are being displayed in 1 go also we would like to custom style the css of the reviews and form is it possible also to display the reviews in a custom tab rather than same page? Please let us know thank you

    Avatar: Justin
    Luca Rossi
    Support staff
    March 9, 2025 at 15:31

    Hi @Adeeb Ahmed,

    Could you please double check, your website is not accessible right now?

    https://tinyurl.com/25xevek8

    Thank you!

    Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    March 9, 2025 at 16:02

    Hi,
    Yes the website is accessible I just cross checked.

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 10, 2025 at 06:35

    Dear @Adeeb Ahmed,

    We hope you are doing well.

    1. You can enable the pagination of reviews by navigating to Settings > Discussions:
    (https://prnt.sc/up7Zv9PpTMbU)

    2. If you would like to move the Reviews section to the product tabs, we recommend using the Single Product Tabs element from XStore instead:
    (https://prnt.sc/5lqNZGqfE9hB)

    We hope this information is helpful. Please feel free to reach out if you need any further assistance.

    Best regards,
    8Theme Team

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