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Not compatible with Woocommerce min/max quantities extension

This topic has 7 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

jeroenberings

Participant

November 30, 2021 at 11:52

When I add “group of 10 quantities” (or any other group) I am still able to add a different amount manually and add it to the cart.
https://www.screencast.com/t/WgOCXLhIP7zs
https://www.screencast.com/t/iUNTLrEKwBrf
I switched theme and then it works as it has to. Contacted WC support allready. They say that Xstore overwrites 35 WC template files. This could cause it. You can try with product http://ebben.jeroenberings.nl/product/nitril-handschoen-zwart. When I use +/- in cart is works like expected (amounts of 10 after each click.

Website is still un development!

Please, contact administrator
for this information.

#310365 Copied Theme version: 8.0.10 WooCommerce version: 5.9.0

6 Answers

Rose Tyler

Support staff

December 1, 2021 at 09:12

Hello,

Provide FTP access also. If you don’t know what is FTP then contact your hosting provider. They will give you access.

Regards

#310457 Copied

jeroenberings

Participant

December 1, 2021 at 14:40

FTP added

Please contact administrator
for this information.

#310534 Copied
Rose Tyler

Support staff

December 1, 2021 at 15:58
Try to add the next code in Theme options > Theme Custom CSS > Global:

.quantity-wrapper .qty { pointer-events: none; }

Regards
#310556 Copied
jeroenberings

Participant

December 1, 2021 at 16:22

Thanks for your reply. This is not really what I want. This code prevents input. Change amount is only possible with +/-. I have products which are not sold in quantities of f.i. 12 but only 1. If the customer needs 10 of this particular product he/she has to click 10 times on + (very unconveniant). In other themes it works perfect. If you have to order in units of 12 and customer types 13, a message apears that he has to choose 12 or 24. Xstore is not compatible with this extension of WC right now.

#310564 Copied

Olga Barlow

Participant

December 2, 2021 at 13:01

Hello,

I passed your answer to our developers. They will take a closer look if they could add compatibility.

Regards

#310676 Copied

Olga Barlow

Participant

December 2, 2021 at 15:35

Hello,

It looks the plugin does not support Ajax add to cart. I have disabled that in the Single product settings and now notice appears https://prnt.sc/21enb4y

Regards

#310719 Copied
Tagged: extension, incompatible, min/max, quantities, templates, woocommerce, wordpress
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