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Not displaying all categories in the WooCommerce filter.

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Andrew Mitchell

MAHDAR

Participant

March 18, 2025 at 15:59

Hi, I hope you’re doing well.

In the category filter section, I exactly copied from the previous site.

However, on the previous site, which has the address [https://fendo.ch/produkt-kategorie/anzuege/](https://fendo.ch/produkt-kategorie/anzuege/), the category filter only shows the subcategories of the current category. But on the new site, it shows all categories. I want it to display the subcategories of the parent category, just like on the previous site.

Please, contact administrator
for this information.

#437785 Copied Theme version: 9.4.8

3 Answers

Andrew Mitchell

Support staff

March 20, 2025 at 08:30

Hello, MAHDAR,

We recently released a theme update designed to resolve the issue you encountered. Kindly install the update and check if the problem persists.

If the issue remains unresolved, please provide us with FTP access so we can investigate further.

Should you have any questions or require assistance, feel free to reach out.

Best regards,
8Theme Team

#437981 Copied

MAHDAR

Participant

March 20, 2025 at 10:43

Private content

Please contact administrator
for this information.

#438017 Copied

Andrew Mitchell

Support staff

March 21, 2025 at 15:04

Hello, MAHDAR,

Thank you for providing access. Unfortunately, the changes we make via FTP are not being applied. This may be due to an active CDN. Could you please disable it or provide us with the correct directory containing the files? (The directory we are currently using will be specified in private content.)

Additionally, since the category widget is the default WooCommerce widget, we would like to test it with the default theme. Would it be possible for you to enable the default theme for verification?

We appreciate your assistance and look forward to your response.

Best regards,
8Theme Team

Please contact administrator
for this information.

#438217 Copied
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