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Not displaying the price filter on the computer

This topic has 6 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

MAHDAR

Participant

September 26, 2023 at 20:50

Hello, good time in the PC version store filter

The price filter cannot be loaded
There is also a problem in the mobile version
It is possible to check
thank you

Please, contact administrator
for this information.

#368634 Copied Theme version: 9.1.14

5 Answers

Rose Tyler

Support staff

September 27, 2023 at 06:15

Hello, MAHDAR,

Thank you for contacting us and for using XStore.

Please try to use this Price filter – https://prnt.sc/Bfwlm4rhO-OY

Kind Regards,
8theme team

#368650 Copied

MAHDAR

Participant

September 27, 2023 at 09:20

It seems to be a problem
When I open the page, the price filter is activated automatically

Watch the video please

Please contact administrator
for this information.

#368667 Copied

Rose Tyler

Support staff

September 27, 2023 at 11:57

Hello, MAHDAR,

Sorry, but from the video the problem is not clear.
Please temporarily remove our (8theme) price filters and add default Price filters.
Filters are similar. If all working fine, you can use this filter. If the problem is independent of added widgets, check how it works with the Storefront theme activated. it is possible that the problem is independent of the theme activated on site and something is wrong with products, so you will need to contact WooCommerce support.

Kind Regards,
8theme team

#368685 Copied

MAHDAR

Participant

September 27, 2023 at 12:20

It seems that the problem is with Ajax Filters, I turned it off and the problem was solved
Please check this and correct it if there is a problem

Thanks

Please contact administrator
for this information.

#368687 Copied

Rose Tyler

Support staff

September 27, 2023 at 12:33

Hello, MAHDAR,

Thank you for your response.

Please try to disable all 3rd party plugins and enable the Ajax Filters after that, maybe this option conflicts with an option of some plugin.

Kind Regards,
8theme team

#368689 Copied
Tagged: best selling, computer display issues, not displaying price filter, price filter problem, theme troubleshooting, woocommerce themes
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