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Not opening on Safari – Just loading and not adding products or loading mini cart

This topic has 3 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tamara

Tamara

Participant

April 28, 2023 at 09:14

Good day,

Please could you kindly assist as we are unable to view our website on safari on our macbook and when using chrome browser on the macbook it does not allow user login from my account page.

– In addition we have also noticed our analytics dashboard is not working.

– Adding products to basket is just loading as well as checkout shipping and payment method.

– Getting REST API error

– Child theme is looking different since testing with storefront

Many thanks.

Please, contact administrator
for this information.

#354797 Copied Theme version: 9.1.2

2 Answers

Rose Tyler

Support staff

April 28, 2023 at 14:19

Hello, Tamara,

Thank you for getting in touch with us.

Please clear cache and check your site one more time.
As we can see, all works fine now.

Kind Regards,
8theme team

#354847 Copied

Tamara

Participant

April 28, 2023 at 14:39

Hi Thank you for your response. I reverted to 24 hour backup off our server.

Should it happen again I will submit a new ticket.

#354848 Copied
Tagged: loading issues, mini-cart, safari, themes, woocommerce, wordpress
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Not opening on Safari – Just loading and not adding products or loading mini cart

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