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Not showing striked out regular price on archive an single product

This topic has 5 replies, 4 voices, and was last updated 5 months, 4 weeks ago ago by Andrew Mitchell

ziga32

Participant

August 21, 2024 at 12:11

Not showing striked out regular price on archive an single product
https://i.imgur.com/phslRlA.png

https://www.ibeauty.expert/barve-lucens/
https://www.ibeauty.expert/barve-lucens/lucens-color/

Shows ok when the variation is selected
https://i.imgur.com/SHNdSzT.png

BTW, I have lost the purchase code for one of my many websites, can you help me find it? Details are in private area.

Please, contact administrator
for this information.

#411017 Copied

4 Answers

Rose Tyler

Support staff

August 21, 2024 at 13:15

Hello ziga32,

Thank you for reaching out to us with your concerns.

Please provide temporary wp-admin access, we need to take a closer look at your settings.

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#411028 Copied

ziga32

Participant

August 21, 2024 at 13:41

thank you

Please contact administrator
for this information.

#411034 Copied

Jack Richardson

Support staff

August 21, 2024 at 14:24

Dear @ziga32,

I hope this message finds you well. We are currently addressing a technical issue that we have been unable to replicate on our local server. To assist us in identifying the source of the problem, we kindly request your cooperation in conducting a test on your website.

Could you please temporarily switch to the default Storefront theme and ensure that only the WooCommerce and Elementor plugins are active? This will help us determine if the issue is related to the WooCommerce plugin.

We understand that your website is live, and we want to ensure that our request does not disrupt your operations. Please consider performing this test during a period of low traffic to minimize any potential impact.

Once you have completed the test, we would greatly appreciate it if you could attach screenshots of the results. This will aid us greatly in diagnosing the issue more accurately.

Thank you for your attention to this matter and your continued cooperation. Please do not hesitate to reach out if you have any questions or need further assistance.

Best regards,
Jack Richardson
8Theme’s Team

#411038 Copied

Andrew Mitchell

Support staff

August 26, 2024 at 19:22

Dear ziga32,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#411695 Copied
Tagged: custom woocommerce templates, single product display, striked out price, woocommerce pricing issue, woocommerce templates, wordpress ecommerce solutions, wordpress product archive
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Not showing striked out regular price on archive an single product

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