Not Showing widgets, slides bar, blog page, images, and products. not same as like demo showing

This topic has 4 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Yasir
    Yasir
    Participant
    December 23, 2024 at 16:50

    Hello Sir,
    please overall issues my solve it not showing images, products anything, blogs
    And not a same as demo theme please resolve this issue and help me
    not showing slide bar or images

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 24, 2024 at 07:01

    Hello, @Yasir,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
    https://ibb.co/tZwzJSv

    We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

    Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    3/ Kindly navigate to WordPress dashboard > Plugins > and deactivate either the Elementor Pro plugin or the Pro Elements plugin, as using both simultaneously may cause conflicts.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

    Avatar: Yasir
    Yasir
    Participant
    December 24, 2024 at 18:55

    all steps apply and not working same as again problem please help me

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 25, 2024 at 05:56

    Hello, @Yasir,

    Thank you for your response.

    We have carefully reviewed your website and did not identify any issues. For your reference, we have provided images in the private content area.

    It appears that the issue may be related to caching on your end. We kindly recommend disabling the cache plugin, clearing your browser cache, and checking the website again.

    We hope this resolves the matter for you. Should you require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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