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Not work on mobile devices - by foptm - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

  • Avatar: foptm
    foptm
    Participant
    March 31, 2019 at 07:01

    hello, i have a problem with plugin, if i activate plugin nex-forms, home page not upload on mobile devices, can you help me?
    https://sky-net.in

    Please, contact administrator
    for this information.
    #211762 Copied Theme version: 5.1.6.1
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 31, 2019 at 08:25

    Hi there
    Thanks for using our theme
    When plugin is disable it works fine?

    #211764 Copied
    Avatar: foptm
    foptm
    Participant
    March 31, 2019 at 08:27

    yes, but i need contact form.

    #211765 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 31, 2019 at 13:46

    Seems that this is plugin’s conflict
    Leave admin details in private content area
    On Monday our technician will check

    #211773 Copied
    Avatar: foptm
    foptm
    Participant
    March 31, 2019 at 16:01

    Thank you.

    Please contact administrator
    for this information.
    #211778 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 1, 2019 at 08:42

    Hello,

    The problem is caused by “opacity: 0;” – https://prnt.sc/n5qq3d in styles of the plugin. Contact the plugin authors to sort it out.

    We are theme support and are able to help with problems strictly related to our theme only. If you have any problems with an additional plugin, I would recommend you to send a request to the author of that plugin. Also, we don’t give guarantee for full theme compatibility with all 3rd party plugins.

    Regards

    #211806 Copied
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