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Not working: Anchor link one page navigation + Reviews + Quantity style border

This topic has 10 replies, 4 voices, and was last updated 9 years, 8 months ago ago by Brian Johnson

todorica

Participant

March 16, 2015 at 17:13
I am having 3 issues:
1. The anchor link for the one page navigation for Contact isn’t working when you’re on the Home page only. It works when you enter the link from any other page, just not the Home page.
2. The Reviews tab for each product should allow a comment for each product, but they are now showing up. Under WooCommerce > Settings > Products I already have the “Enable ratings on reviews” checked, and “Only allow reviews from “verified owners” is unchecked.
3. Go to a product and select an option. The border around the quantity and +/- is wrong. it should look like the demo product.
Please advise how to resolve these issues. Thank you.
#49926 Copied Theme version: 1.3 WooCommerce version: 2.2.11
9 Answers

Robert Hall

Support staff

March 16, 2015 at 17:30

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#49930 Copied

todorica

Participant

March 16, 2015 at 18:21

Yes. Below is info:

Please, contact administrator
for this information.

#49944 Copied

Robert Hall

Support staff

March 16, 2015 at 21:15

Hello,

You’re using old theme and plugins versions. Please update.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#49996 Copied
todorica

Participant

March 17, 2015 at 00:48
I have updated the WooPress theme and plugins provided.

It fixed problem #3 with the +/- quantity, but still have issues with:
1. Anchor Link smooth scroll on Home page and
2. Reviews comment box not showing.
What do you think is causing the issue with the anchor link Contact not working on the Home page?

I previously had a theme compatible with WooCommerce 2.2.11. What version WooCommerce is Woopress compatible with? Do you think that is causing the issue with Reviews?

Thanks!
#50029 Copied
Eva Kemp

Support staff

March 17, 2015 at 09:49

Hello,

I’ve selected the menu in the page settings
https://s3.amazonaws.com/fvd-data/notes/168674/1426581291-W76DqA/screen.png
and now Contact anchor is working. Please clear browser cache and check.

Please update Woocommerce plugin to the latest 2.3.6 version and check Reviews tab after that.

Thank you.
Regards,
Eva Kemp.

#50075 Copied

todorica

Participant

March 20, 2015 at 07:35

Thank you for fixing the anchor link scrolling. It works now.

Now, for the last issue (Reviews and rating comments not showing).
I have updated WooCommerce to the latest version, but it still doesn’t seem to show. Any ideas?

Thanks!

#51079 Copied

Robert Hall

Support staff

March 20, 2015 at 08:22

Hello,

The problem causes Disqus Comment System plugin. Please disable it and reviews will work.

Regards,
Robert Hall.

#51084 Copied

todorica

Participant

March 25, 2015 at 08:43

Perfect! Thank you so much for resolving those issues.

#52154 Copied

Brian Johnson

Member

March 25, 2015 at 09:10

You are welcome.
We would very much appreciate if you leave a comment and rating for our theme on themeforest.

With best regards
Brian Johnson

#52162 Copied
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Not working: Anchor link one page navigation + Reviews + Quantity style border

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