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Not working formcraft with theme latest version

This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Olga Barlow

kasun

Participant

November 28, 2015 at 18:54

As i discribe on the forum (http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246/comments)Forum name is hasinduI can’t create multi page form and do not send smtp mail to the users when registering.For resolve that I providing two test links for you to access my ftp.

1) This site contains just new installed latest version of the theme and woo comers and formcraft.Go to the wp-admin panel and click form craft on that admin panel left hand side

then you navigate the http://wshop.crowderia.com/deduco/wp-admin/admin.php?page=formcraft3_dashboard

Click NewForm under your forms then you go to new form page http://wshop.crowderia.com/deduco/wp-admin/admin.php?page=formcraft3_dashboard&id=1

Click preview tab on the header page (then you see It not working properly with your theme )
Change the theme and do it again it works perfectly
Mail setting in the option tab on the same page

2) This site login and registration are also made by formcraft but they do not correctly with your theme

This is hall application under developing me this also contain same go and check help me to resolve the problem.

If there is a Skype heap let me know the contact

Please, contact administrator
for this information.

#101788 Copied

5 Answers

kasun

Participant

November 28, 2015 at 19:03

Sorry small mistake.

Please, contact administrator
for this information.

#101789 Copied

Eva Kemp

Support staff

November 29, 2015 at 10:53

Hello,

Please take our apologies but we don’t provide support for 3rd-party plugins and we don’t guarantee their full compatibility with the theme.

Thank you.

Regards,
Eva Kemp.

#101830 Copied

kasun

Participant

November 30, 2015 at 04:58

But you have mentioned in the forum billow link you can support if i’m give the credentials for wp temp access.

Your mentioned comment and link billows.
http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246/comments
Helen_Smith
Hello, hasindu

Thanks for choosing our theme 🙂

We are sorry but we do not quarantee fully compatibility of our theme with third-party extensions. As regards to your errors in admin panel, if you are using the last theme and WooCommerce versions, do not worry the theme will be working good.

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for this information.

#101869 Copied Theme version: 3.3 WooCommerce version: 2.4.2

kasun

Participant

November 30, 2015 at 05:01

OlgaBarlow AUTHOR TEAM

Hello,

We don’t guarantee compatibility with third-party plugins, but provide admin panel and FTP accesses and we’ll check if there is a way to help you. You can contact us via contact form on themeforest or create a topic on our support forum https://www.8theme.com/forums/blanco-wordpress-woocommerce-support-forum/ with note “for Olga Barlow”.

Please, contact administrator
for this information.

#101870 Copied Theme version: 3.3 WooCommerce version: 2.4.2

Olga Barlow

Support staff

December 1, 2015 at 14:10

Hello,

Could you clarify if you have problems only with preview or with form functionality when you add it to page?

Regards,
Olga Barlow

#102156 Copied
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