Notification to user of successful site registration

This topic has 14 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

  • Avatar: Valeria
    Valeria
    Participant
    January 23, 2021 at 20:24

    hi
    i noted that once a new user has entered registation details none notification message is displayed to him advising that registration is succesful and that he will receive registration details via email .. can you tell me how set this notification
    tnx

    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2021 at 09:21

    Hello,

    The functionality of registration comes from WooCommerce plugin, so I would recommend you to contact the support of the plugin.

    Regards

    Avatar: Valeria
    Valeria
    Participant
    January 24, 2021 at 19:40

    i contacted woocommerce – they said is not related to them because the problem is when i register from the right “my account” off canvas panel … infact if i register from My Account main page – once completed registration- i been drag to the myaccount dashboard … but if i register from offcanvas registration panel , once completed regsitration , the panel close and no confirmation message appear and nothing happen .. there is a way – once egister from offcanvas registration panel to go to my account page or at least have a succesful registration notification message ?

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2021 at 21:21

    Hello,

    Your right. I passed this task to our developers and we’ll add either notification or redirect to My account page after the registration in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2021 at 10:38

    Hello,

    Try now.

    Regards

    Avatar: Valeria
    Valeria
    Participant
    January 27, 2021 at 12:25

    it was working – infact after registration it dragged me to my account dashboard – but now i upgrade theme v.7.2.4 in staging area (i usually do before the upgrade in staging to test if any problem) and it stop working .. basecally same problem as before … after registration in off canvas regsitr panel >> panel close and nothing happen … please be aware production theme still v.7.2.3

    Avatar: Valeria
    Valeria
    Participant
    January 27, 2021 at 15:25

    please i need a reply we need to go public asap with new vers of theme and woocommerce tnx

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2021 at 15:59

    Hello,

    Because this fix will be included in the next theme update. Version 7.2.4 does not include the fix. So, provide us with access to site where you need to fix the issue before the update and we’ll help you.

    Regards

    Avatar: Valeria
    Valeria
    Participant
    February 1, 2021 at 16:16

    thank you … cant wait next update .. for the moment if you can apply for this fix i appreciate

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2021 at 19:55

    Hello,

    In this case, we need temporary FTP access also.

    Regards

    Avatar: Valeria
    Valeria
    Participant
    February 1, 2021 at 23:43

    I just received a theme update email ..this version include this fix ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2021 at 09:33

    No, it was a minor update.

    Regards

    Avatar: Valeria
    Valeria
    Participant
    February 2, 2021 at 10:52

    ah ok i understand – i include ftp access details for you
    tnx

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2021 at 08:38

    Hello,

    Done.

    Regards

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The issue related to '‘notification to user of successful site registration’' has been successfully resolved, and the topic is now closed for further responses

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