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Odd navigation behavior in product listing age

This topic has 6 replies, 3 voices, and was last updated 1 months ago ago by Jack Richardson

prosenberg

Participant

February 5, 2025 at 00:32

I am experiencing a very odd behavior in my PLP page under a one category. It appears in iPad landscape mode where it should link directly into right PDP but instead it links into another category page such as Oily Skin or Sensitive Skin.

Any ideas what is wrong in here?

Please, contact administrator
for this information.

#433355 Copied Theme version: 9.4.7

5 Answers

Rose Tyler

Support staff

February 5, 2025 at 08:27

Hello,

Thank you for reaching out to us.

After browser resize you need to refresh the page to allow the script to recalculate the height.

Best Regards,
8Theme’s Team

#433372 Copied

prosenberg

Participant

February 5, 2025 at 09:17

Added content in private section.

Please contact administrator
for this information.

#433380 Copied

Jack Richardson

Support staff

February 5, 2025 at 14:51

Dear @prosenberg,

I hope you are doing well.

Could you kindly check with your developers whether the issue persists when the Sticky Sidebar option is disabled? To deactivate this option, please navigate to Theme Options → WooCommerce → Shop Layout (https://prnt.sc/Hhyu2o5Sin38).

If the issue is caused by this setting, would it be possible to keep it disabled, or is it essential for your shop layout? Please let us know how you would like to proceed.

Looking forward to your response.

Best regards,
Jack Richardson
8Theme Team

#433417 Copied

prosenberg

Participant

February 5, 2025 at 17:15

Ok, got it working.

Please contact administrator
for this information.

#433441 Copied

Jack Richardson

Support staff

February 6, 2025 at 14:14

Dear @prosenberg,

Thank you for reaching out to us.

We recommend trying our “Shop Archive Builder”, which is based on the “Elementor page builder”. This tool allows you to enable sticky sidebars and access many other useful features.

At this time, we do not have plans to address the sticky sidebar issue, as it is a highly specific and unique bug that we have been unable to replicate in our local environments.

For more details on how to use our “Shop Archive Builder”, please refer to our documentation:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/.

Should you have any further questions, please feel free to reach out.

Best regards,
8Theme Team

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