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Off amp version - by xxxx31 - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

  • Avatar: xxxx31
    xxxx31
    Participant
    July 30, 2021 at 06:17

    Off amp version is urgent

    #296842 Copied Theme version: 8.0.2 WooCommerce version: 5.5.2
    6 Answers
    Avatar: xxxx31
    xxxx31
    Participant
    July 30, 2021 at 06:29

    no amp

    #296844 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2021 at 07:30

    Hello,

    Please provide temporary wp-admin and FTP access.
    Make sure that you did not delete all content from XStore > AMP XStore

    Regards

    #296858 Copied
    Avatar: xxxx31
    xxxx31
    Participant
    July 30, 2021 at 15:18

    ftp account

    Please contact administrator
    for this information.
    #296963 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2021 at 15:20

    Hello,

    Thanks for the reply.
    We need wp-admin access also. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    #296965 Copied
    Avatar: xxxx31
    xxxx31
    Participant
    July 30, 2021 at 15:28

    admin

    Please contact administrator
    for this information.
    #296973 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2021 at 15:39

    Hello,

    If you want to disable the AMP version, go to Plugins and disable XStore AMP, then clear cache of your browser on mobile and check.

    Regards

    #296978 Copied
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