Off Canvas cart is not working on mobile

This topic has 6 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Andrew Mitchell

  • Avatar: sorrex
    sorrex
    Participant
    December 12, 2024 at 22:50

    Off Canvas cart is not working on mobile, even I have set it in Options/Header Builder/Cart/Type for mobile. For desktop it works as supposed.

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    support staff only.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 13, 2024 at 07:40

    Hello, @sorrex,

    Thank you for contacting us and for using XStore.

    We are currently unable to access your website. To assist you further and thoroughly review your settings, we kindly request that you provide valid WP-admin access in the private content area.

    Thank you for your cooperation. Should you have any questions or require additional clarification, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

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    Avatar: sorrex
    sorrex
    Participant
    December 13, 2024 at 08:20

    Sorry, I have removed admin creditials from web since last time. Restored.

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    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 13, 2024 at 09:29

    Hello, @sorrex,

    Thank you for your response.

    We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and revisit your site to verify the changes.

    We have added the Cart widget under **XStore > Theme Options > Header Builder > Mobile**. For your convenience, we have provided a reference image in the private content area.

    We hope this resolves your concern. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

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    support staff only.
    Avatar: sorrex
    sorrex
    Participant
    December 13, 2024 at 09:39

    Great, thank you for solution and info as well

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 13, 2024 at 09:39

    Dear sorrex,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Off Canvas cart is not working on mobile’' has been successfully resolved, and the topic is now closed for further responses

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