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Off canvas filter not showing - by ypvang01

This topic has 10 replies, 4 voices, and was last updated 4 years ago ago by Olga Barlow

ypvang01

Participant

February 15, 2021 at 20:41

So when I first installed the demo, the option seems to work fine if i take off the sidebar for filter and activate the off canvas filter, however now the icon is completely gone. I want to a minimal look so i’ve disabled the sidebar. Would that affect the filter any?

#274425 Copied Theme version: 7.2.4.1 WooCommerce version: 5.6.1

9 Answers

ypvang01

Participant

February 15, 2021 at 20:44

See attached

Please contact administrator
for this information.

#274427 Copied

Robert Hall

Participant

February 16, 2021 at 07:12

Hi

Can you please send us your website temporary wp admnin access.

#274464 Copied

ypvang01

Participant

February 16, 2021 at 15:07

Please see attachment.

Please contact administrator
for this information.

#274575 Copied

Rose Tyler

Support staff

February 17, 2021 at 08:48

Hello,

The off-canvas works for the sidebar only. If you disable the sidebar, it is correct that the icon is disappeared.

Regards

#274717 Copied

ypvang01

Participant

February 17, 2021 at 14:54

Does it work for all devices? because when i turn on the sidebar for desktops, it never goes off canvas when collapsed.

#274806 Copied

Rose Tyler

Support staff

February 17, 2021 at 15:28

Update the theme and Core plugin – https://prnt.sc/zv34k2
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#274814 Copied

ypvang01

Participant

February 17, 2021 at 21:09

It seems to work now after the update, however now i am unable to take off the filter on the “shop toolbar”. I’ve attached a screenshot

Please contact administrator
for this information.

#274880 Copied

ypvang01

Participant

February 17, 2021 at 21:38

Nevermind, figured it out Thanks.

#274885 Copied

Olga Barlow

Participant

February 17, 2021 at 23:41

Hello,

Glad to hear that.

Regards

#274909 Copied
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