On Mobile view product Categories not in order an

This topic has 9 replies, 2 voices, and was last updated 1 years, 10 months ago ago by ciddiki

  • Avatar: ciddiki
    ciddiki
    Participant
    February 5, 2023 at 11:56

    Hi,
    How are you?
    I have created an ecommerce store, in which the product categories are all displaying fine and in sequence order, but on mobile view the sequence order is different and the default product category is not displaying rather its all sub categories are shown .
    Please guide me with the solution!!
    Thanks !!

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2023 at 13:17

    Hello, Ciddiki

    Thank you for using our theme.

    To better understand your request, please provide some screenshots and temporary wp-admin access.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    We look forward to hearing from you.

    Kind Regards,
    8theme team

    Avatar: ciddiki
    ciddiki
    Participant
    February 5, 2023 at 13:57

    These two images are the categories shown in desktop and mobile
    As you can see the desktop categories are perfectly fine but on mobile view the categories are out of order and the 1st category has sub categories mentioned on mobile view “SMART SWITCHES”

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2023 at 14:17

    Hello, Ciddiki

    Thank you for screenshots.

    Header Builder > Mobile menu > Extra Tab Content > select “Menu” then Select Extra Tab Menu > https://prnt.sc/CEghLH91huhs
    icons can be disabled by adding the next code in Theme Options > Theme custom CSS:

    .header-mobile-menu .menu .type-img.position-left-center img {
        display: none;
    }

    https://prnt.sc/08P4Rpv2B4jX

    Kind Regards,
    8theme team

    Avatar: ciddiki
    ciddiki
    Participant
    February 5, 2023 at 14:25

    Thanks for your quick reply!! Problem is solved !

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2023 at 14:36

    Hello, Ciddiki

    We would be grateful if you could take a moment to rate our product – https://themeforest.net/downloads – with 5 stars on ThemeForest.

    Kind Regards,
    8theme team

    Avatar: ciddiki
    ciddiki
    Participant
    February 5, 2023 at 14:37

    Yes Sure !!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2023 at 14:44

    Hello, Ciddiki

    Thank you so much for every word of your review! 🙂

    Kind Regards,
    8theme team

    Avatar: ciddiki
    ciddiki
    Participant
    February 5, 2023 at 14:50

    Most welcome !

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